INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
From which countries can I order?
You can order from anywhere in the world. We are happy to share our products with the whole world.
When will my order be shipped?
Your orders are shipped the next day. (Orders placed on Saturday and Sunday will be shipped on Tuesday.)
Which shipping company do you work with?
We work with DHL Express Airplane cargo.
When will my order be delivered to my address?
Your order will be delivered anywhere in the world in 2 to 5 days.
How can I track my order?
You can track the status and whereabouts of your cargo live on the My Orders page.
Can I return my order?
You can return it free of charge for faulty product shipments.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
Main Office
Address
Yarimburgaz, Halkali Altinsehir istanbul Cd. no:313B, 34303
Kucukcekmece / istanbul - Turkey
Kucukcekmece / istanbul - Turkey
info@novpack.com
Phone
+90 850 255 16 85
